IT Remote Support

The Innov Solutions focuses on providing knowledge-intensive support solutions that can be delivered remotely. We provide high-quality, scalable, and cost-effective solutions for outsourcing the technical and IT help desk functions. Innov Solutions provides total support solutions for ISPs, OEMs, software companies and IT needs of companies. The support provided is comprehensive and covers all major operating systems, and desktop applications that run the office environment.
Our support services allow clients to reduce their support costs by 50%. Majority of our staff members are engineers with all necessary technical certifications and have gone through extensive training in soft skills required for customer support. We can provide you with shared representatives or support personnel dedicated full-time to your products. We work with every client to ensure that our representatives match closely with the needs of our client companies.

Innov Solutions Services

At Innov Solutions, we specialize in delivering knowledge-driven support solutions tailored to meet your needs, all from a remote setting. Our focus is on providing top-notch, scalable, and cost-effective outsourcing solutions for technical and IT help desk functions. Catering to a wide range of clients including ISPs, OEMs, software companies, and various businesses, we offer comprehensive support across major operating systems and desktop applications crucial for office environments.
With Innov Solutions, clients can expect to slash their support costs by up to 50%. Our team is comprised primarily of skilled engineers, all equipped with the necessary technical certifications and trained extensively in customer support soft skills. Whether you require shared representatives or dedicated support personnel exclusively focused on your products, we’ve got you covered. We take pride in ensuring that our representatives seamlessly align with the unique needs of each client, fostering a partnership built on trust and efficiency.
What sets us apart from the competition? Our commitment to excellence. With Innov Solutions, you can trust that you’re getting the best in the business. Our support staff is comprised of highly-trained engineers, each with the necessary technical certifications and expertise to tackle even the most complex challenges. But we don’t stop there—we also invest heavily in soft skills training, ensuring that every member of our team is equipped to provide the highest level of customer service.